Privacy Policy

Effective Date: May 1, 2026

This policy applies exclusively to LawnSigns MT.

Introduction
Information We Collect
How We Use Your Information
Payment Processing
Scheduling and Data Collection — Acuity Scheduling
Communication Practices
Data Sharing and Disclosure
Data Security
Data Retention
Your Rights as a Customer
Cookies and Online Tracking
Children's Privacy
Changes to This Policy
Contact Information

1. Introduction

LawnSigns MT ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy explains what information we collect, how we use it, and the rights available to you as a customer or prospective customer of our business.

This policy applies exclusively to LawnSigns MT and its direct customers. It does not govern the practices of any third-party websites, platforms, or services that may be linked to or used in connection with our services.

Effective Date: May 1, 2026

2. Information We Collect

We may collect the following categories of information in the course of providing lawn sign services:

Personal Identifiers: Name, email address, phone number, and mailing or billing address. This information is collected through Acuity Scheduling, our third-party scheduling and booking platform, at the time of appointment or inquiry submission.

Order Information: Details about the lawn sign products or services requested, including design preferences, delivery address, and event or occasion details.

Technical Data: When you communicate with us through online channels, we may collect technical information such as IP addresses, device type, and browser type.

Payment Data: Payment card information is processed exclusively through Stripe, our third-party payment processor. LawnSigns MT does not directly store, access, or transmit full payment card numbers at any point.

Communications: Records of emails, phone calls, text messages, or other correspondence exchanged in connection with order management, delivery, or support.

3. How We Use Your Information

We use the information collected for the following purposes:

To process, fulfill, and deliver lawn sign orders.
To process payments through Stripe in connection with purchases and service agreements.
To communicate with customers regarding orders, delivery status, invoices, and support.
To comply with applicable legal, regulatory, and tax obligations.
To improve the quality of our products and services.

LawnSigns MT does not sell, rent, trade, or otherwise transfer personal information to outside parties for marketing or commercial purposes.

4. Payment Processing

All payments to LawnSigns MT are processed through Stripe, a PCI-DSS compliant third-party payment processor. Stripe's security standards are designed to ensure that your payment card information is handled with the highest level of protection available in the industry.

LawnSigns MT does not store, transmit, or have direct access to your full payment card numbers, CVV codes, or other sensitive financial data. That information is handled entirely by Stripe's secure systems.

We encourage customers to review Stripe's Privacy Policy for detailed information about how Stripe collects and handles payment data: https://stripe.com/privacy

5. Scheduling and Data Collection — Acuity Scheduling

LawnSigns MT uses Acuity Scheduling as its primary platform for collecting customer information and managing appointments. When you book a service, submit an inquiry, or interact with our scheduling system, Acuity Scheduling collects and stores personal information on our behalf, including your name, email address, phone number, and mailing address.

Acuity Scheduling is a third-party platform operated by Squarespace, Inc. and is subject to its own privacy practices. LawnSigns MT accesses the information you provide through Acuity solely for the purpose of fulfilling your order, contacting you about your service, and managing our business operations.

We encourage customers to review Acuity Scheduling's Privacy Policy for full details on how your data is handled within their platform: https://acuityscheduling.com/privacy.php

6. Communication Practices

LawnSigns MT may contact customers via phone (406-409-3160), email, or SMS text message for order-related purposes including order confirmations, delivery updates, scheduling, and customer support.

By providing your phone number through our booking or inquiry forms, you consent to receive phone calls and SMS text messages from LawnSigns MT to provide updates on your order and/or for marketing purposes. Message frequency depends on your activity and order status.

You may opt out of SMS communications at any time by replying STOP to any text message from us. Reply HELP for assistance. Message and data rates may apply.

We do not send unsolicited marketing or promotional communications without your prior consent. To opt out of all non-essential communications, contact us at 406-409-3160.

7. Data Sharing and Disclosure

LawnSigns MT does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Acuity Scheduling: For the purpose of collecting customer booking information, managing appointments, and storing contact details on our behalf.
Stripe: For the purpose of processing customer payments securely.
Delivery and Fulfillment Partners: If applicable, information necessary to fulfill and deliver your order may be shared with delivery personnel or fulfillment partners.
Professional Advisors: Attorneys, accountants, or other professional advisors engaged by LawnSigns MT who are bound by confidentiality obligations.
Legal Requirements: When we are legally required to disclose information in response to a court order, subpoena, or other lawful request from government or regulatory authorities.

Any third-party service providers engaged by LawnSigns MT are contractually required to maintain the confidentiality and security of customer data and to use it only for the purposes for which it was shared.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Data Security

LawnSigns MT implements industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to customer data is restricted to authorized personnel only and is handled in a manner consistent with the sensitivity of the information.

In the event of a data security incident that affects your personal information, LawnSigns MT will notify affected customers promptly and take appropriate remedial action in accordance with applicable law.

9. Data Retention

We retain personal and order information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including the duration of our service relationship and any applicable legal or regulatory requirements.

Financial and billing records may be retained for up to seven (7) years in accordance with federal and state tax and accounting regulations. At the end of the applicable retention period, data is securely disposed of or anonymized.

Customers may request the deletion of their personal data at any time. Please note that certain data may need to be retained to comply with legal obligations even after such a request.

10. Your Rights as a Customer

As a customer of LawnSigns MT, you have the following rights with respect to your personal information:

Right of Access: You may request a copy of the personal information we hold about you.

Right to Correction: You may request that we correct any inaccurate or incomplete personal information.

Right to Deletion: You may request that we delete your personal information, subject to our legal and regulatory retention obligations.

Right to Opt Out of Communications: You may withdraw consent to receive non-essential communications at any time.

To exercise any of these rights, please contact us by phone at 406-409-3160. You may also contact us to request removal of your data from Acuity Scheduling's system. We will respond to all valid requests in a timely manner.

11. Cookies and Online Tracking

LawnSigns MT's primary business operations are product and service-based. To the extent that any web-based tools, order portals, or communication platforms are used, standard cookies may be employed solely for the purpose of functionality and session management.

We do not use advertising cookies, behavioral tracking technologies, or third-party tracking scripts. We do not share browsing data with advertisers or data brokers.

12. Children's Privacy

The services provided by LawnSigns MT are directed to adult consumers. We do not knowingly collect, store, or process personal information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete that information.

13. Changes to This Policy

LawnSigns MT reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or the services we offer. When material changes are made, we will notify affected customers via phone or email using the contact information on file.

The most current version of this Privacy Policy will always reflect the effective date shown at the top of the document. Your continued use of our services following any modification constitutes your acknowledgment of the updated policy.

14. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us:

LawnSigns MT

Phone: 406-409-3160

Location: Billings, Montana

We are committed to addressing all privacy-related inquiries promptly and transparently.